This is not a generic casino review — this is a practical operator manual for Spinbet not working players.
Quick Checklist
- Clear your browser cache and cookies.
- Disable browser extensions or try incognito mode.
- Check your internet connection (Wi-Fi or mobile data).
- Ensure you are not using a VPN that might be blocked.
- Update your browser to the latest version.
- If on mobile, try the progressive web app (PWA) via the browser.
Creating Your Account
- Visit the Spinbet not working website. Click the “Sign Up” button.
- Enter your email address, create a username and a strong password.
- Select your preferred currency and fill in personal details (name, date of birth, address).
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC process: upload a copy of your ID, proof of address, and a selfie. This ensures compliance with anti-money laundering regulations.
- Make your first deposit using one of the supported payment methods to activate bonuses.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before withdrawing winnings. For example, a 100% match bonus of up to €200 with a 30x wagering requirement on the bonus amount. If you deposit €100, you receive €100 bonus. The wagering requirement is 30 × €100 = €3,000. You must place bets totaling €3,000 before any withdrawal.
Different games contribute differently: slots typically 100%, table games 10%, live dealer 5%. To calculate effective wagering: if you play blackjack (10% contribution), you need to bet €3,000 / 0.10 = €30,000. Always check the game contribution percentages in the terms.
Payment Methods
| Payment Method | Min Deposit | Max Withdrawal | Processing Time (Withdrawals) |
|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | 1–3 business days |
| Skrill | €10 | €10,000 | Up to 24 hours |
| Neteller | €10 | €10,000 | Up to 24 hours |
| Bank Transfer | €20 | €50,000 | 3–7 business days |
| Cryptocurrencies (BTC, ETH) | €20 equivalent | €50,000 | 1–2 hours |
Note that withdrawal limits may vary based on VIP status. Always verify the latest limits in the cashier.
Licence & Player Protection
Spinbet operates under a Curacao eGaming licence. While Curacao-licensed casinos are common, they do not offer the same level of player protection as MGA or UKGC licences. Winnings may be subject to local income tax in your country. For added security, enable two-factor authentication (2FA) in your account settings. The site uses SSL encryption to protect data.
Support Guide
If you encounter issues, here are common scenarios and solutions:
- Login problem: Use the “Forgot Password” link or contact spinbet support via live chat.
- Withdrawal delay: Ensure KYC is complete. Check the status in the cashier. For urgent cases, use the spinbet contact number (found in the support section).
- Bonus not credited: Verify you entered the bonus code before deposit. If not, contact support via email or the spinbet telegram channel for quick assistance.
- Game freezes: Refresh the page or switch to the PWA version. If the problem persists, try a different browser.
- Account locked for security: Contact support immediately. They may ask for additional verification.
- Communication preference: You can reach support via live chat, email, or the spinbet telegram group. The spinbet contact number is available for urgent calls during business hours.
Worth Knowing
The VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Points are earned by wagering real money: 1 point per €10 wagered on slots, 1 point per €100 on table games. Points can be exchanged for bonuses or free spins. Higher tiers offer increased withdrawal limits, personal account managers, and exclusive promotions. To move up, you need to accumulate a certain number of points per month. For example, reaching Gold requires 10,000 points in a month, which corresponds to €100,000 wagered on slots.
Common Questions
How long does the KYC process take?
KYC verification typically takes 24–48 hours once all documents are submitted correctly.
Can I use a VPN to access the site?
Using a VPN may violate the terms of service. The casino reserves the right to block VPN users and confiscate winnings.
What is the minimum age to register?
You must be at least 18 years old, or the legal gambling age in your country, whichever is higher.
How do I claim the welcome bonus?
After registration, make a minimum deposit of €10 and enter the bonus code (if required) in the deposit form. The bonus will be credited automatically.
Are winnings taxed?
Tax liability depends on your country of residence. Since Spinbet is Curacao-licensed, you are responsible for reporting and paying any applicable taxes on your winnings.
What happens if I forget my password?
Click the “Forgot Password” link on the login page and follow the instructions to reset it via email.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gaming section of your account.
Conclusion
By following this guide, you should be able to resolve most access issues and enjoy a smooth gaming experience. Remember to always gamble responsibly and use the support channels when needed. The team at Spinbet not working is ready to assist you via spinbet support, the spinbet contact number, or the spinbet telegram group.